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9 Changing a Registration’s Payment Method

The value for the “Payment Method” field, which is associated with each registration, can be changed at time by anyone who has access to the event’s registration list within the Administration Software. The selections available for this field are: Cash, Check, Credit Card (external credit card service), PayPal, and VerusSage (STRONGVON Credit Card Service).

The only registration that cannot have its “Payment Method” field changed is “VerusSage” which is an approved registration that has a STRONGVON credit card transaction associated with it. All other registrations can be changed to or from the “PayPal” selection of the “Payment Method” field.

To change the Payment Method field for a registration:

    1. 1. Access the event list on the Administration Software by clicking on the word “Tournament” on the left side.
    2. 2. Select on the event from the event list.
    3. 3. Click on the “Registrant” module on the left side. This displays the list of registrations on the right side.
    4. 4. Double click on the registration. Alternatively, select the registration and click on the “Edit” button. This opens the “Update Registrant” window.
    5. 5. Click on the “Payment” tab on the “Update Registrant” window.
    6. 6. Change the selection “Payment Method” field. You can change this field to or from “PayPal”.
      7. Figure 13. Payment Method on Update Registrant Window

       

9.1 Approved and Pending Lists

You can change the “Payment Method” field on registrations of either the Approved or Pending lists. For pending registrations, the value of the “Payment Method” field at the time you manually approve the registration is the value that appears as the payment method on the Registration Confirmation that is automatically emailed. For approved registrations, the value of the “Payment Method” field at the time you click on the “Resend Email Notification” button is the payment method on the Registration Confirmation that is automatically emailed.

9.2 Changing to PayPal Payment Method

If you are changing the “Payment Method” field to “PayPal” for a pending registration that was originally created with the Offline payment method, the Subsequent Payment Reminder email will contain a payment URL that is not valid. The PayPal payment URL on the Subsequent Payment Reminder is valid only if the registration was originally created with the PayPal payment method.

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